Manage Users, Agents and Teams
16 articles
- How do I Invite teammates to Ender Turing?Creating a User account. Sending and resending invite. Checking invite status. Activating account. Creating a User for the Agent.
- ProfileView and edit your profile details, change your password, and configure notification preferences. This article is automatically maintained (profile).
- Users & AgentsHow to create, invite, edit, and manage user accounts in Ender Turing, including role assignment, agent linking, invitation workflows, and password management. This article is automatically maintained (users-and-agents).
- Roles & PermissionsReview built-in user roles, create custom roles, and configure read and manage permissions across Ender Turing features. This article is automatically maintained (roles-and-permissions).
- NotificationsSee in-app alerts for comments, mentions, scores, automations, and scheduled chats, manage which events reach you, and choose whether they arrive in-app or by email. This article is automatically maintained…
- How do I change a password?Whether you forgot it or need to create a new one
- User RolesYou can limit access to sensitive data by different Roles
- Creating a user without an email invitationCreating API/service user without an email invitation (API service user case, on-premises installations without SFTP access case)
- Restrict users' access by teamsRestrict users' access to specific teams conversations only in Ender Turing
- How to enter the Ender Turing platform for the first timeThis guide provides step-by-step instructions for new users on how to log in and access the Ender Turing platform for the first time.
- How do I manage Agents?How to create | remove | update Agents
- Agents and TeamsManage agent profiles and teams in Ender Turing — create teams, add agents, link agents to users, move agents between teams, merge duplicate profiles, and assign per-team scorecards and rates.…
- How can I move Agent to another Team?
- Merge Agents in Ender Turing
- Agent Rotation: How to Replace a Staff Member and Keep History Intact"Clean Start" Protocol on the Ender Turing platform