Enhance your business KPIs with advanced analytics from Ender Turing. This guide will walk you through key steps to create Tags and Phrases to track and build advanced analytics flows and reports.
Click below to watch the video guide, or jump to the next session to explore the textual guide.
Go to app.enderturing.com
1. Click "Analytics Configuration"
To open Tags Configuration, click "Analytics Configuration"
2. Click "Tags"
Navigate to the Tags section.
3. Click "Create Tag"
To create a new Tag, click "Create Tag"
4. Fill in a Tag name
Enter a short name for the Tag
5. Enter Tag phrases and words
Enter Tag phrases and words to track presence or absence in conversation. Separate each phrase with a comma
6. Enter Tag phrases and words
For Tag phrases optimisation, please follow Tag Optimisation Techniques Guide
7. Assign Team owner of Tag (Optional)
Assign Team ownership for Tag if Tag is not organization-wide. This is an optional step that can be valuable for grouping and manageability purposes
8. Click the Create button
Finish Tag creation by clicking the "Create" button
9. Add Label (Optional)
Also, for grouping and manageability purposes, you can assign Labels to each Tag
10. Select Label
Just select the desired Label from the list
11. Click "Edit Tag"
Perfect, after Tag is created, you can edit the existing Tag by clicking "Edit Tag"
12. Click "Archive Tag"
or you can archive an unnecessary Tag by clicking "Archive Tag" icon
This guide covers essential steps in Ender Turing for advanced analytics, such as creating tags to build advanced analytics and reports and checking compliance and adherence to the script.