Intro
Integrate Ender Turing with GoHighLevel (GHL) in simple three steps:
Provide GHL Location ID
Provide GHL Private Integration Token (PIT)
Ender Turing Call Recording Chrome Extension installed on each Agent's workplace
1. How to get GHL Location ID?
In most cases, you can copy your GLH URL. It should look like this and already contains Location ID:
where N8tIQymAyCATMUO2ZqPM is your organization's Location ID.
If your GHL link does not look like this, please refer to the official guide on how to find Location ID:
2. How to create a new Private Integration and generate a Private Integration Token (PIT) in GHL?
Follow the official GHL guide on Private Integration creation by the link:
Ender Turing Required Scopes for GHL Private Integration
Ender Turing requires View Permissions to provide analytics properly.
All required scopes are read-only for data-fetching only. No write/delete/update powers.
Minimal Scope:
View Conversations
View Conversation Messages
View Conversation Reports
View Contacts
View Users
Recommended Scope:
View Conversations
View Conversation Messages
View Conversation Reports
View Contacts
View Associations
View Custom Values
View Locations
View Tags
View Products
View Users
voiceai-dashboard-readonly
voiceai-agents-readonly
voiceai-agent-goals-readonly
View Conversation AI
3. How to install Ender Turing Call Recording Chrome extension?
By default, GHL stores call recordings in Mono format, where both Agent and Client recordings are stored in the same channel. Ender Turing requires Stereo audio to provide valuable and high-quality insights. To record calls in Stereo format, the customer shall install the Ender Turing Call Recording Chrome extension.
Please refer to Ender Turing WebRTC Chrome Extension Installation Guide